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Title

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Port Operations Manager

Description

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We are looking for a highly organized and experienced Port Operations Manager to oversee the daily operations of a port facility. This role is critical in ensuring the smooth and efficient movement of cargo, compliance with safety and environmental regulations, and coordination among various stakeholders including shipping companies, customs officials, and logistics providers. The ideal candidate will have a strong background in maritime logistics, excellent leadership skills, and the ability to manage complex operations under pressure. As a Port Operations Manager, you will be responsible for planning, directing, and coordinating port activities to ensure optimal performance. You will manage a team of supervisors and operational staff, monitor cargo handling processes, and implement strategies to improve turnaround times and reduce operational costs. You will also be responsible for maintaining compliance with local, national, and international regulations, including health and safety standards. In this role, you will work closely with port authorities, shipping agents, freight forwarders, and other stakeholders to ensure seamless coordination and communication. You will also be expected to analyze operational data, prepare reports, and make data-driven decisions to enhance efficiency and productivity. Strong problem-solving skills, attention to detail, and the ability to adapt to changing circumstances are essential for success in this position. This is a dynamic and challenging role that requires a proactive and hands-on approach. If you are passionate about logistics and operations and have a proven track record in port or terminal management, we encourage you to apply.

Responsibilities

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  • Oversee daily port operations and ensure efficient cargo handling
  • Coordinate with shipping lines, customs, and logistics providers
  • Ensure compliance with safety, environmental, and regulatory standards
  • Manage and lead operational staff and supervisors
  • Monitor and improve turnaround times and operational efficiency
  • Develop and implement operational policies and procedures
  • Prepare and analyze operational reports and KPIs
  • Handle emergency situations and resolve operational issues
  • Maintain communication with port authorities and stakeholders
  • Ensure proper maintenance of port equipment and infrastructure

Requirements

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  • Bachelor’s degree in logistics, maritime studies, or related field
  • Minimum 5 years of experience in port or terminal operations
  • Strong leadership and team management skills
  • Excellent communication and coordination abilities
  • Knowledge of port regulations and safety standards
  • Proficiency in logistics software and MS Office
  • Ability to work under pressure and handle emergencies
  • Strong analytical and problem-solving skills
  • Familiarity with customs and shipping documentation
  • Willingness to work flexible hours, including weekends

Potential interview questions

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  • Do you have experience managing port or terminal operations?
  • How do you ensure compliance with safety and environmental regulations?
  • Can you describe a time you resolved a major operational issue?
  • What strategies do you use to improve cargo turnaround times?
  • How do you manage communication among multiple stakeholders?
  • Are you familiar with port logistics software and systems?
  • What is your approach to team leadership and staff development?
  • How do you handle high-pressure situations or emergencies?
  • What experience do you have with customs and shipping documentation?
  • Are you available to work flexible hours, including weekends?